For example, when their work is critiqued, stars dig in and push to find new solutions. These team members also respond well to constructive feedback. Strong employees have a growth mindset, so they don’t dwell on negative issues or situations. Every organization will need to create its own definitions, but in my experience, standout performers have five traits in common. The 5 qualities of star employeesīefore we can identify high-potential employees, it helps to consider what “star” performance means. Ultimately, star employees can have a major effect on our organizations, so it’s important to consider how we can identify, nurture, and retain them for the long run. Everyone works hard, but there are always a few people who rise above the crowd.Īnd we have both the “geniuses” with jaw-dropping talents and invaluable leaders who enrich the company culture. I’ve certainly noticed this effect in my company, Jotform. The top 20% accounts for 80% of organizational output”.The top 5% accounts for 25% of organizational output.The top 1% accounts for 10% of organizational output. Studies show that “across a wide range of tasks, industries and organizations, a small proportion of the workforce tends to drive a large proportion of organizational results: While everyone’s contributions are valuable, star members typically have a disproportionate effect on innovations, achievements, and results.Īccording to Harvard Business Review, the Pareto principle, which holds that 80% of all effects come from 20% of the causes, also applies to star team members. “These people are thought to be the organization’s most capable, most motivated, and most likely to ascend to positions of responsibility and power.” Organizations also have standout members, which are often referred to as “high-potential employees.”Īs consultants Jack Zenger and Joseph Folkman explain, high-potential staff are usually in the top 5% of all employees: Some have extraordinary abilities (like Messi’s speed or Biles’ sky-high vaults), while others create team cohesion (Gretzky’s on-ice vision and Wambach’s leadership). These luminaries help the group to reach big milestones.
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